Cancellation and Refund Policy

This Cancellation and Refund Policy applies to services offered by JORISE CAPITAL. By making a payment or placing a service request, the customer agrees to this policy.

1. Cancellation Policy

Customers may request cancellation before the service work has started. A cancellation request must be submitted by email or phone with payment details and the reason for cancellation.

Once consultation, documentation review, eligibility checking, application processing, or any other service activity has started, cancellation may not be accepted.

2. Refund Eligibility

Refunds may be considered only in the following cases:

• Payment was made twice for the same service.
• Payment was received but the service could not be started from our side.
• Cancellation request was approved before service processing started.

3. Non-Refundable Cases

Refunds will not be applicable in the following cases:

• Service has already been started or completed.
• Customer provided incorrect, incomplete, or misleading information.
• Customer failed to submit required documents.
• Loan, credit, or financial application was rejected by a bank, NBFC, lender, or third-party institution.
• Customer changed their mind after service processing started.

4. Important Note

JORISE CAPITAL provides assistance, guidance, documentation support, and consultancy services. We do not guarantee loan approval, credit approval, interest rate, sanction amount, or final decision by any bank, NBFC, financial institution, or third-party provider.

5. Refund Processing Time

If a refund is approved, it will be processed to the original payment method within 7 to 10 working days. The actual credit timeline may depend on the bank, payment gateway, or card issuer.

6. How to Request Cancellation or Refund

To request cancellation or refund, please contact us with your name, phone number, payment date, transaction ID, and reason for request.

Email: support@kredsutra.com
Phone: +91 98627 12532